FAQ:
Q1.: Are you a factory or trading company?
A1.: Of course we are a factory which has vertical wide range production clain.
Q2.: How can I get the quotation quickly?
A2.: To send your inquiry with detailed spec to our sales email box or call us. Our sales representative will get back to in 24 hours.
Q3.: May I buy samples from you?
A3.: You are welcome to place sample order to test our superior quality and services.
Q4.:How about the price?Can you make it cheaper?
A4.: The price depends on the item your demand(quantity)
Beat quotation after receving full description of the item you want.
Q5.: Can you put my brand name (logo) on these products?
A5.: Yes! The professional OEM services will be welcomed to us. Our factory accepts to make the logo free for bulk orders.
Q6.: May I know the status of my order?
A6.: Yes .The order information and photos at different production stage of your order will be sent to you and the information will be updated in time.
Q7.: Can you provide us more other products to us to help us to save more shipping costs?
A7: Yes. There’re kinds of Fiber Optic Products we can supply.
Patch cord, Adapter, PLC Splitters, Splice Closure, will be the main products line of Our Factory.
The OEM bulk order will be acceptable as well.
Quality Warranty:
GuangKing company comes with a two year limited warranty from the date of the purchase by the clients. If a material or workmanship defect arises and a valid claim is received within the warranty period, we will replace the items only and bear the shipping cost for both sides. we could not be held liable for damages to personal property due to misuse or improper care and maintenance of items. There is no fault rate for the items we delivered, if there is fiber optic equipment that does not work when you get it, just contact us. If we should be responsible for it after we test,we will replace it for you.We are equipped with the good after service department and never escape our responsibility.